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Providing our residents with opportunities to connect in meaningful conversations and interactions with parents is very important.  NNJS operates a behavioral program that allows for varying incentives depending on what level (Level 1, Level 2, Honors Level) the youth is on.  You will see this reflected in the following policies. The following is a list of our visitation, phone, and mail policies.

Visitation Policies 
  • All visitations must be scheduled 24 hours in advance

  • All visitors 18 and older must have a valid photo ID

  • Only two adult visitors at a time per visit

  • Visitors may be subject to basic pat search upon entering the facility

  • All property should be left in your vehicle or a locker located in the lobby along with coats, bags, keys, phones, etc.

  • Any letters or notes must be presented to staff to investigate at the beginning of the visitation


Who Can Visit

  • Parents/Guardians, Grandparents, Siblings.  Each visit cannot exceed 2 adults and 2 children.  

  • Any other visitation requests will have to be made through administration

Visitation Times

  • Monday - Wednesday: 6:00 - 7:00 PM & 7:00 - 8:00 PM

  • Saturday - Sunday/Holidays: 10:00 - 11:00 AM, Noon - 1:00 PM, 1:00 - 2:00 PM, 6:00 - 7:00 PM, 7:00 - 8:00 PM

  • No in-person visits available Thursday and Friday

Video Visitation

Family are able to schedule video sessions with loved ones through a video visitation app. Any Video Visitations must be set up through an account at at your own cost. Once this account is approved, you are connected to your youth’s account and you may purchase data and schedule video sessions.  Video visitation is restricted for parent/guardian only. For instructions on setting up a cidnet account watch the video below:

How to Set up a CIDNET Phone Account

Phone Calls

Residents are allowed to make personal phone calls depending on what level they are on.  NNJS has a resident phone system which requires parents to purchase data.  Family and friends may send cash or money order to the NNJS resident in the mail or it drop off in person at any time or during family visitation.  NNJS only issues phone cards to residents in $5 increments.  You can also set up an account at and use your credit/debit card to purchase data and connect this way. 

  • Level 1: 2 personal calls per day

  • Level 2: 3 personal calls per day

  • Honors Level: 4 personal calls per day

  • Residents may receive unlimited mail while at NNJS.  Residents may send out a limited amount of letters stamped by NNJS depending on their status in the NNJS behavior program.  All mail incoming and outgoing mail is thoroughly inspected for contraband and names and addresses are documented in the youth’s records

  • Level 1: 2 letters per week

  • Level 2: 3 letters per week

  • Honors Level: 4 letters per week

Mail should be addressed to:


Youth Full Name

P.O. Box 50

Madison, NE 68748


All contact with individuals (visitation, mail, phone, etc.) may be restricted by the resident’s parent/guardian, the court, probation or DHHS at any time.  NNJS will follow these restrictions and hold residents accountable for any violations or attempted violations of imposed restrictions.

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